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CALL US!

+34 952 486 287
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PRIVACY POLICY

In accordance with current personal data protection legislation, Acair informs you that the personal data collected through the forms on the website:

https://poolheatingcostadelsol.com, the data you provide in this form will be included in a specific automated personal data processing record of users of Acair's services.

The purpose of the collection and automated processing of personal data is to maintain the business relationship and to carry out information, training, advisory and other activities specific to Acair.

This data will only be disclosed to those entities necessary for the sole purpose of fulfilling the purpose stated above, or to the entities you explicitly authorise through the additional conditions.

Acair adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on Data Protection, and with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights.

Users may at any time exercise their rights of access, rectification, erasure and objection, as well as the rights to portability and to be forgotten recognised in the aforementioned Regulation (EU). Users may exercise these rights by email to: info@poolheatingcostadelsol.com or at the address Trasteros Plus, C/ Virgen de Fátima, 1, local 1, 29650.

Users state that all the data they provide is true and correct, and undertake to keep it up to date, notifying Acair of any changes.

At Acair, we will process your personal data collected through the website: https://poolheatingcostadelsol.com for the following purposes:

1.- If you purchase the goods and services offered through our website, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2.- To send information requested through the forms available at https://poolheatingcostadelsol.com

3.- If you consent, to send newsletters, as well as commercial communications about promotions and/or advertising from Acair, group companies and the sector.

The fields specifically marked in the contact or registration forms are mandatory; it is impossible to fulfil the stated purposes if this data is not provided.

Users are fully responsible for the content of their website, the information transmitted and stored, hypertext links, third-party claims and legal actions relating to intellectual property, third-party rights and the protection of minors. Users are responsible with respect to the laws and regulations in force and the rules relating to the operation of online services, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

Acair makes backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users.

Likewise, it does not guarantee the full restoration of data deleted by users, since such data may have been deleted and/or modified during the period of time since the last backup.

The services offered, except for specific backup services, do not include the restoration of content kept in backups made by Acair when the loss is attributable to the user; in this case, a fee will be set according to the complexity and volume of the recovery, always subject to the user's prior acceptance.

The restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Acair.

Additional information on Data Protection

1. DATA CONTROLLER
Who is responsible for processing your data?
Identity: Acair
Postal address: Trasteros Plus, C/ Virgen de Fátima, 1, local 1, 29650.
Phone: +34 952 486 287
Email: info@poolheatingcostadelsol.com
2. PURPOSES
For what purpose do we process your personal data?
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on Data Protection, and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, we inform you that at Acair we process the data you provide to us for the following purposes:

1.- To properly manage the contractual and administrative relationship.
2.- To respond to your queries and requests.
3.- To carry out quality control of our products and services.
4.- To carry out satisfaction surveys and for statistical purposes.
5.- If you consent, to inform you and periodically send you communications about new products that may be of interest to you, as well as to offer you promotions, invitations to events or others.
6.- If you consent, to use your data to get to know you better and adapt to your profile. Where available, the profiles drawn up about you may include data you have personally provided or that may have been generated during your use of the products and services, additional information such as hobbies or preferred dealer, as well as your customer history. Such acceptance will not involve automated decision-making.

We also inform you that some of the systems used are located in the USA, which involves an international data transfer authorised by the Spanish Data Protection Agency.
3. TYPES OF DATA
In the course of providing the services, and subject to the purposes you have consented to, we will process the following categories of data:

- Identification and contact data
- Data about your hobbies, if you have provided them
4. RETENTION PERIOD
How long will we keep your data?
Your data will be kept for as long as necessary to provide the services or maintain the contractual relationship, and in any case until you request its deletion, as well as for the time necessary to comply with the legal obligations applicable in each case according to each type of data.
5. LEGAL BASIS
What is the legal basis for processing your data?
The legal basis for processing your data is the performance of a contract consisting of providing you with pool treatment services, as well as carrying out satisfaction surveys to improve your experience. The processing of your personal data linked to these purposes is strictly necessary to comply with the aforementioned legal obligations. The processing of your data for the purposes mentioned above is based on the consent you have given us. However, you may withdraw your consent at any time, without this in any way affecting the business relationship between us. To do so, write to Acair, DATA PROTECTION Department, Trasteros Plus, C/ Virgen de Fátima, 1, local 1, 29650, together with a copy of your ID document.
6. RECIPIENTS
To which recipients will your data be disclosed?
Your data will be disclosed to Acair, with registered address at Trasteros Plus, C/ Virgen de Fátima, 1, local 1, 29650, as such disclosure is necessary for the purposes arising from the contractual relationship as the party responsible for the brand in Spain. Likewise, it may also be transferred to group companies in order to offer you related services.
7. RIGHTS
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. You also have the right to withdraw your consent at any time, as well as to object to the processing, restrict it, access, rectify or erase the data, and exercise your rights to portability and to be forgotten if, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the restriction of the processing of your data, in which case we will only keep it for the exercise or defence of claims. In certain circumstances and for reasons relating to your particular situation, you may object to the processing of your data. Acair will stop processing the data, except for compelling legitimate grounds or the exercise or defence of possible claims. You may exercise these rights by written request addressed to the postal address Acair, DATA PROTECTION Department, Trasteros Plus, C/ Virgen de Fátima, 1, local 1, 29650, attaching a copy of your ID document or another document proving your identity, and clearly stating the right you wish to exercise. Finally, we inform you that you may contact the Spanish Data Protection Agency and other competent public bodies with any complaint arising from the processing of your personal data.
8. SOURCE
How did we obtain your data?
Please remember that if you provide us with data relating to another natural person, you must inform them of the contents of this clause before including it.